Returns will be honored within 7 days of the date that the order was delivered. If it is a split package order, it will start from the time the final package was delivered. In order to receive a full refund, the merchandise must be unworn with the original tag attached, unaltered and returned in the same condition that it was received in the clear garment bag with SKU label. Orders returned without meeting the criteria listed are subject to a 20% restocking fee. All SALE items are FINAL SALE. If you purchase a bodysuit, swimsuit, or undergarments these items are always FINAL SALE. To initiate a return please email us at email@example.com.
The customer is responsible for shipping and handling if they want to return any merchandise. Free shipping will be provided to customers who receive the wrong item or the wrong size ONLY.
If you receive a damaged or defected item, please email us at firstname.lastname@example.org within 48 hours of receiving the item, so that we can rectify this immediately.
Please allow 5 to 10 business days from the date we receive your returned package to process and refund your order.